Kaptori

Terms of service

The rules for using Kaptori.

Effective and last updated September 8, 2026

1. Your agreement with Kaptori

These Terms of Service (the “Terms”) are a binding agreement between you and Kaptori (“Kaptori,” “we,” “us,” or “our”). They govern your access to and use of Kaptori’s websites, applications, software, APIs, communications, book and author catalog, model-powered features, and related services that link to these Terms (collectively, the “Service”).

By creating an account, clicking an acceptance control, accessing, or using the Service, you represent that you have read and agree to these Terms and our Privacy Policy. If you do not agree, do not access or use the Service. Additional terms presented with a feature become part of these Terms for that feature and control to the extent of a direct conflict.

Definitions and interpretation

“Account” means the Kaptori account and associated credentials, linked identities, sessions, permissions, and settings used to access the Service. “Kaptori Materials” means the Service and everything Kaptori or its licensors provide through it, including software, interfaces, designs, text, graphics, trademarks, databases, catalog organization, prompts, evaluation methods, recommendations, research, and Output, but excluding your preexisting User Content. “Provider” means a third party that supplies identity, hosting, network, security, payment, catalog, search, analytics, communications, model, or other functionality. “Applicable Law” means all law that cannot validly be excluded by these Terms.

References to the Service include every version, feature, update, preview, experiment, API, and access method unless different terms are presented. Examples following “including” are illustrative and not exhaustive. A reference to writing includes email and in-product electronic notice. Section titles are for navigation and do not limit meaning.

Order of terms and authority

If feature-specific additional terms conflict with these Terms, the additional terms control only for that feature. The Privacy Policy governs descriptions of personal-information practices, while these Terms govern contractual rights and obligations. You may not accept these Terms on behalf of another natural person. The initial Service is not an enterprise, employer, school, or organization product, and no administrator receives rights over another user’s private content merely because they supplied an invitation or email domain.

2. United States only; adults only

The Service is intended, offered, and made available only to natural persons who are at least 18 years old, reside in one of the 50 United States or the District of Columbia, are physically located there whenever they access the Service, and can form a binding contract under applicable law. The Service is not offered in U.S. territories or any other country.

By accessing the Service, you represent and warrant on each occasion that you satisfy all of these requirements, are not barred from receiving the Service under applicable law, and are not a restricted person or located in a restricted territory under U.S. sanctions or export-control laws. You may not use a proxy, VPN, false account information, or another method to evade a geographic, eligibility, security, or access control. We may use network, account, payment, and other signals to assess eligibility and may refuse or terminate access when we believe a requirement is not satisfied.

Nothing in these Terms is an offer or solicitation in a jurisdiction where the Service is not offered. If you access the public website from outside the permitted territory, you may review these Terms and the Privacy Policy but may not register for or use the authenticated Service.

3. Accounts and authentication

You must provide accurate, current information and keep it updated. Your account is personal, nontransferable, and may not be sold, shared, or made available to another person. You are responsible for activity under your account to the extent permitted by law and must promptly notify support@mail.kaptori.ai if you suspect unauthorized access.

You may sign in through an independent identity provider such as Google, Microsoft, LinkedIn, or Facebook. Your relationship with that provider is governed by its own terms and privacy policy. Kaptori does not control the provider and is not responsible for its availability, security, account decisions, or conduct. We may revoke sessions, require reauthentication, limit linked identities, or require additional verification to protect the Service.

Invitations, identifiers, and account custody

An invitation is personal, revocable, and does not guarantee admission or continued access. We may limit the number of accounts, devices, sessions, requests, imports, books, conversations, or model operations associated with an Account. Usernames, display names, invitations, and other identifiers are licensed rather than sold, confer no property right, and may be reclaimed or changed when reasonably necessary to protect users, avoid confusion, comply with law, or operate the Service.

You must maintain control of the email address and identity-provider account connected to your Account. We are not required to restore access when you lose control of them or cannot satisfy our verification requirements. Support personnel are not authorized to bypass security controls merely because a requester knows personal information about an Account. Account recovery, identity linking, and security-sensitive changes may be delayed, denied, or conditioned on additional verification.

Account communications and records

You consent to receive operational communications necessary to administer the Account, including authentication, security, support, transaction, policy-change, suspension, and legal notices. These are not marketing messages and may continue for a reasonable time after termination when necessary to close the Account or resolve an issue. Our electronic records, including authentication, assent, version, security, and transaction records, may be used to establish Account activity and acceptance to the extent permitted by law.

4. Limited right to use the Service

Subject to your continuing compliance with these Terms and any applicable additional terms, Kaptori grants you a personal, limited, revocable, nonexclusive, nontransferable, nonsublicensable license to access and use the Service for its intended, noncommercial purposes. Kaptori and its licensors reserve every right not expressly granted to you. No provision transfers ownership of the Service, software, models, catalog, designs, trademarks, or other Kaptori materials.

Software, updates, and compatibility

If Kaptori provides software, you may install and use the object-code version only on compatible devices you own or control and only to access the Service. Software may automatically download and install updates, patches, configuration changes, or new versions. We do not promise continued compatibility with any device, operating system, browser, third-party service, or older software version. Open-source components are governed by their applicable licenses where those licenses expressly supersede these Terms.

Preview and experimental features

Alpha, beta, preview, early-access, experimental, or evaluation features may be incomplete, unstable, confidential, changed without notice, and subject to additional limits. They may lose data, produce unexpected results, or never become generally available. You accept these additional risks and will not rely on a preview feature for production, archival, emergency, safety-critical, or legally required purposes. We may use feedback and usage information to evaluate and improve these features.

5. Your content and the rights you grant

“User Content” means information or material you submit, import, create, direct us to retrieve, or generate through your use of the Service, including shelves, reading activity, ratings, reviews, notes, messages, prompts, conversations, preferences, profile information, and feedback on generated memories or Reading Tree information. As between you and Kaptori, you retain any ownership rights you have in User Content.

You represent and warrant that you have all rights and permissions needed to provide User Content and to grant the license below, and that your User Content and our permitted use of it will not violate law or another person’s intellectual-property, privacy, publicity, contractual, or other rights.

You grant Kaptori a worldwide, nonexclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, transmit, display to you and people you authorize, format, adapt, analyze, index, translate, create derived data and machine-generated representations from, and otherwise process User Content as reasonably useful to operate, personalize, secure, support, evaluate, test, develop, improve, promote, and provide the Service and related Kaptori features. This license permits processing by our affiliates, contractors, infrastructure providers, identity providers, model providers, and other service providers acting for us. It also permits us to investigate misuse, enforce these Terms, comply with law, and protect Kaptori, our users, and others.

This license does not authorize Kaptori to make User Content designated private within the Service available to the general public. If you choose to post, publish, or share User Content, you direct us to make it available to the audience and integrations you select. Recipients may copy or reshare it, and we cannot control copies made outside the Service.

The license continues for as long as reasonably necessary for the purposes above. It may continue after deletion for material you shared with others, information retained in backup or security systems, deidentified or aggregated information, and information reasonably retained for legal compliance, fraud prevention, dispute resolution, or enforcement. We may remove, restrict, or decline to store User Content at any time. You are responsible for keeping any separate copy you need, and the Service is not a backup service.

We may create information that is aggregated or deidentified so it does not reasonably identify you. Subject to applicable law, Kaptori may retain, use, disclose, license, and commercialize aggregated or deidentified information for any lawful business purpose and may permit others to do the same. We will not attempt to reidentify information we maintain as deidentified except to test our deidentification methods or as permitted by law.

Private, shared, and public material

A “private” designation controls ordinary product visibility; it is not a promise that information will never be processed, reviewed, preserved, or disclosed as allowed by these Terms and the Privacy Policy. Authorized personnel and Providers may process private material when reasonably necessary to support, secure, debug, evaluate, or operate the Service, respond to a request, enforce rules, or comply with law. We may use automated review and, when reasonably necessary, limited human review.

If sharing features become available, you are responsible for selecting the intended audience and checking that selection before submission. Membership, permissions, links, screenshots, exports, and recipient behavior can change. Removing a recipient’s future access does not retrieve copies previously received. Group-derived information may remain with the group as disclosed when sharing occurs. Kaptori has no duty to mediate ownership or access disputes between users.

Moderation, preservation, and cooperation

We have no general obligation to monitor User Content, but we may review, block, remove, quarantine, preserve, or disclose it when permitted by the Privacy Policy. We may use automated tools to detect malware, abuse, fraud, unlawful material, attempted prompt injection, or violations. We may preserve Account and content information in response to a valid preservation request or when reasonably necessary for a dispute, investigation, safety matter, or enforcement action.

6. Automated features, memory, and catalog information

The Service may use automated systems and third-party models to generate conversations, recommendations, summaries, classifications, inferred preferences, reader memories, Reading Tree relationships, book or author research, and other output (“Output”). To provide these features, Kaptori may send your prompts, User Content, instructions, and relevant account context to model and service providers as described in the Privacy Policy.

Output is probabilistic and may be inaccurate, incomplete, outdated, biased, offensive, or similar to output provided to others. Catalog records, book covers, reviews, quotations, author information, and third-party research may also be incomplete, inaccurate, unavailable, or subject to third-party rights. You are responsible for evaluating Output and may not represent that it is human-generated when doing so would mislead someone.

The Service is for reading, reflection, research, and entertainment. It does not provide legal, medical, mental-health, financial, tax, educational, safety, or other professional advice and is not an emergency service. Do not rely on it as a substitute for qualified professional judgment or use it to make high-impact decisions about another person.

Inputs, Outputs, and similarity

As between you and Kaptori and to the extent permitted by law, you retain rights in your Input and may use Output generated specifically for you, subject to these Terms and third-party rights. Kaptori does not represent that Output is copyrightable, unique, noninfringing, or exclusively yours. Because automated systems respond to similar requests in similar ways, another user may receive the same or similar Output. Rights in another user’s content or in third-party material contained in Output are not transferred to you.

You must conduct appropriate human review before publishing, sharing, or relying on Output and must obtain any permissions, clearances, disclosures, or attribution required for your use. You may not use Output to deceive, defame, impersonate, infringe rights, evade disclosure duties, create prohibited content, or make employment, credit, housing, insurance, education, healthcare, legal, or similarly consequential decisions about a person.

Memory and personalization

The Service may infer durable facts, interests, preferences, themes, and relationships from your activity. Inferred memory is an aid, not a factual record or psychological diagnosis. It may misinterpret, overgeneralize, or preserve information after your views change. Where controls are available, you are responsible for reviewing and correcting important inferences. Deleting an underlying source may require recomputation and may not immediately remove every derived or backup copy.

Catalog, covers, and external research

Book metadata, covers, author profiles, quotations, reviews, links, availability, and external research may originate with publishers, libraries, retailers, public sources, licensors, users, or automated research. Their inclusion does not imply sponsorship, endorsement, affiliation, accuracy, or a license for you to reproduce or commercially exploit them. Rights remain with their respective owners. We may correct, combine, deduplicate, suppress, replace, or remove catalog material at any time and are not responsible for changes made by an upstream source.

7. Prohibited conduct

You may not, and may not help another person to:

We may determine and change reasonable usage limits, investigate suspected violations, preserve relevant evidence, and cooperate with lawful authorities. Permission for one use does not authorize a different use.

Automated access and excessive use

Any approved automated access must use credentials, scopes, interfaces, and rate limits we specify and may be suspended separately from your Account. You may not rotate accounts, addresses, devices, tokens, or identities to avoid limits; distribute credentials; replay or fabricate requests; overwhelm queues; trigger unnecessary provider refreshes; or cause disproportionate infrastructure, catalog, model, support, or security cost. We may meter, throttle, delay, reject, cache, deduplicate, or charge for resource-intensive activity.

Safety, integrity, and prohibited content

You may not use the Service to create, solicit, upload, distribute, or facilitate malware, credential theft, exploitation, unlawful surveillance, sexual abuse material, nonconsensual intimate content, instructions intended to cause physical harm, targeted harassment, or content whose possession or distribution is unlawful. You may not manipulate reviews, ratings, recommendations, engagement, or identity signals; submit fraudulent rights or safety reports; or interfere with another user’s privacy choices. We may act on conduct occurring outside the Service when it presents a credible risk to the Service, our users, or our legal obligations.

No implied permission

Public availability, technical possibility, a missing access control, a response from an automated system, or failure to enforce a restriction does not constitute permission. Research, interoperability, security testing, archival, or fair-use claims do not excuse conduct prohibited by these Terms except to the precise extent Applicable Law makes the restriction unenforceable. Contact us before testing or accessing the Service in a manner that could affect data, availability, cost, or another person.

8. Kaptori materials, notices, and feedback

The Service and Kaptori materials are protected by intellectual-property and other laws. “Kaptori” and associated names, marks, logos, and trade dress may not be used without prior written permission. If you believe material in the Service infringes your rights, contact us with enough detail to identify the work, material, location, your contact information, your good-faith basis, and your authority to act.

If you send an idea, suggestion, or other feedback, you grant Kaptori a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable right to use, modify, disclose, commercialize, and otherwise exploit it for any purpose without restriction, attribution, or compensation. Do not send feedback you consider confidential.

Copyright and other rights notices

A rights complaint should identify the protected work or right, the precise material and location at issue, why the use is unauthorized, your name and contact information, and a statement that the information is accurate and that you are the owner or authorized to act. We may request identity, authority, or ownership evidence; forward the notice to the affected user or Provider; remove or restrict material; and terminate repeat infringers where appropriate. Knowingly submitting a false complaint may create liability. This process does not replace any formal notice method required by law.

Unless expressly authorized, you may not remove, obscure, or alter copyright, trademark, attribution, source, provenance, license, digital-rights-management, or other proprietary notices. No license is granted to publisher, author, retailer, library, cover-art, reviewer, or Provider marks merely because they appear in the Service.

9. Third-party services and materials

The Service may link to, retrieve from, interoperate with, or display services and materials controlled by third parties. Their terms and privacy practices govern your relationship with them. Kaptori does not control or endorse them and, to the fullest extent permitted by law, is not responsible for their content, availability, accuracy, security, products, decisions, or conduct. Your use is at your own risk.

A Provider may modify, limit, charge for, revoke, or discontinue access, causing a Kaptori feature or content item to change or disappear. Kaptori is not obligated to replace that Provider or restore affected material. You authorize us to exchange information with a Provider as reasonably necessary to fulfill your request, maintain an integration, verify entitlement, prevent fraud, or comply with its applicable terms. Disconnecting an integration may not delete information already received by either party.

10. Fees and future paid features

Some features may later require payment and may be subject to additional terms presented before purchase, including price, billing period, renewal, cancellation, refund, and tax terms. You authorize disclosed charges when you purchase a paid feature. We may change prices prospectively. Nothing here creates a paid subscription before Kaptori presents and you accept the applicable purchase terms.

Prices, payment methods, and taxes

When you make a purchase, you authorize Kaptori, an app marketplace, or our payment processor to charge the disclosed amount and applicable taxes, fees, and currency-conversion costs to your selected payment method. You must keep payment and billing information accurate and are responsible for amounts incurred through your Account. If a payment fails, we may retry it, use another authorized payment method where permitted, suspend paid access, or collect amounts due. Except where law requires otherwise, prices may change before purchase and completed transactions are final.

Subscriptions and automatic renewal

If an offer states that it is a subscription, it will automatically renew for the disclosed period until cancelled. Before purchase, we will disclose the recurring price, renewal interval, trial terms if any, and how to cancel. You authorize recurring charges until cancellation becomes effective. Cancellation stops future renewal but ordinarily does not create a prorated refund for the current period. We will provide price-change notice and obtain consent where Applicable Law requires. Deleting an app or disconnecting a sign-in provider does not necessarily cancel a subscription.

Trials, promotions, refunds, and marketplaces

Trials and promotions may be limited by person, Account, household, device, payment method, or time and may be changed or withdrawn where permitted. Unless the offer says otherwise, a paid subscription begins automatically when a trial ends unless cancelled first. Refunds, credits, and replacements are available only as stated at purchase or required by law and may be denied for fraud, abuse, chargeback manipulation, or policy violations. If you purchase through Apple, Google, or another marketplace, that marketplace is merchant of record where stated and its billing, cancellation, and refund rules control.

Changes to paid offerings

We may add or remove benefits, storage, usage, models, integrations, and other paid features. If a material change affects a current paid term, we will provide any notice or remedy required by law. Fees do not purchase ownership of content, software, an Account, or a guaranteed future feature.

11. Privacy

Our Privacy Policy describes how Kaptori collects, uses, discloses, and retains personal information. It is incorporated into these Terms. You acknowledge that operation of the Service necessarily involves processing information as described there.

12. Service changes, suspension, and termination

Kaptori is a developing service. To the fullest extent permitted by law, we may add, change, limit, suspend, or discontinue any feature or the entire Service; establish or change eligibility and usage limits; remove content; or suspend or terminate access at any time, with or without notice or liability. We may act immediately if we reasonably believe you violated these Terms, created risk or legal exposure, threatened the Service or another person, remained inactive, or no longer satisfy eligibility requirements.

You may stop using the Service at any time and may request account deletion. Termination ends your license to use the Service but does not affect accrued rights. Sections that by their nature should survive—including content licenses for retained copies, deidentified information, intellectual property, feedback, disclaimers, liability limits, indemnity, disputes, and general provisions—will survive.

Effects of restriction or termination

After restriction or termination, you may lose access to User Content, Output, purchases, entitlements, invitations, integrations, or exports. We may disable tokens and linked identities and prevent creation of another Account. Except where law or an applicable purchase term requires otherwise, we have no obligation to provide a refund, copy, migration, restoration, or continued access. Amounts accrued before termination remain due.

Account deletion and appeals

An account-deletion request is subject to identity verification and the retention exceptions in the Privacy Policy. Deactivation, deletion, subscription cancellation, and disconnection of a Provider are separate actions unless the Service expressly says otherwise. If we offer an appeal process, you must use it honestly and provide requested information. An appeal does not suspend enforcement or require restoration, and Kaptori’s decision is final to the extent permitted by law.

13. Changes to these Terms

We may revise these Terms prospectively as the Service, law, or our business changes. The current version and its effective date will be posted here. If we determine a change is material, we may provide notice through the Service, by email, or by another reasonable method and may require renewed acceptance. Except where law requires otherwise, continued use after the effective date means you accept the revised Terms. If you do not agree, your remedy is to stop using the Service and delete your account. Changes to arbitration are subject to the additional protection in Section 17.

14. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT, OUTPUT, CATALOG DATA, SOFTWARE, AND FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. KAPTORI AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, SECURITY, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, FREE OF HARMFUL COMPONENTS, OR THAT CONTENT OR DATA WILL BE ACCURATE, COMPLETE, PRESERVED, OR RECOVERABLE. YOU USE THE SERVICE AND RELY ON OUTPUT AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KAPTORI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, USE, OR DATA; COST OF SUBSTITUTE SERVICES; OR DAMAGES ARISING FROM UNAUTHORIZED ACCESS, THIRD-PARTY CONDUCT, CONTENT, OUTPUT, OR SERVICE INTERRUPTION, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF KAPTORI AND THE OTHER KAPTORI PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID DIRECTLY TO KAPTORI FOR THE SERVICE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations allocate risk and are an essential basis of the agreement. They apply under every theory of liability and even if a remedy fails of its essential purpose. They do not limit liability that cannot lawfully be limited, which may include liability for intentional misconduct or certain personal injury. Your nonwaivable consumer rights remain in effect.

16. Indemnity

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Kaptori and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from claims, demands, proceedings, damages, judgments, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your User Content, your access to or use of the Service, your breach of these Terms, your violation of law or another person’s rights, or activity by a person using your account. We may control the defense and settlement of a covered matter, and you will reasonably cooperate. You may not settle a matter imposing liability or an admission on a Kaptori party without our written consent.

17. Informal resolution, binding arbitration, and class waiver

Please read this section carefully. It affects your right to go to court.

Informal resolution first

Before starting arbitration or a lawsuit, the complaining party must send an individualized written notice to support@mail.kaptori.ai with the subject “Dispute Notice.” It must include the person’s name, account email, a detailed description of the dispute, the requested relief, and information sufficient for the other party to evaluate it. The parties will make good-faith efforts to resolve the dispute individually for 60 days after receipt. Applicable filing deadlines are tolled during that period.

Agreement to arbitrate

Except for the exceptions below and unless you timely opt out, you and Kaptori agree that any dispute, claim, or controversy arising out of or relating to the Service, these Terms, the Privacy Policy, or the relationship between you and Kaptori—including claims arising before acceptance or after termination—will be resolved by final and binding individual arbitration, not in court. The Federal Arbitration Act governs this agreement to arbitrate.

Arbitration will be administered by the American Arbitration Association (“AAA”) under its then-current Consumer Arbitration Rules, as modified by these Terms. If AAA is unavailable, a court with jurisdiction will select a substitute administrator. The arbitrator may award the same individual remedies a court could award and may decide issues of arbitrability, except that a court will decide disputes about the class-action waiver or whether the informal-resolution requirement was satisfied. Hearings may occur by video, telephone, written submission, or in the county where you reside, as the applicable rules permit. Fees will be allocated under the applicable consumer rules and law.

The arbitrator must apply these Terms and Applicable Law and must issue a reasoned written decision sufficient to explain the essential findings and conclusions. An award binds only the parties to that arbitration and has no preclusive effect in another proceeding involving a different person, except as Applicable Law provides. Judgment on an award may be entered in any court with jurisdiction.

Exceptions

Either party may bring an eligible individual claim in small-claims court. Either party may seek temporary or preliminary individual injunctive relief in a court with jurisdiction to prevent actual or threatened infringement, misuse, unauthorized access, or violation of intellectual-property, privacy, or security rights pending arbitration. Government agencies may pursue relief within their authority.

No class actions; jury waiver

YOU AND KAPTORI MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING IT AND ONLY TO THE EXTENT NECESSARY TO RESOLVE THAT PARTY’S INDIVIDUAL CLAIM. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND KAPTORI EACH WAIVE THE RIGHT TO A JURY TRIAL.

Thirty-day opt-out

You may opt out of this arbitration agreement, without affecting any other provision, by emailing support@mail.kaptori.ai with the subject “Arbitration Opt-Out” within 30 days after you first accept these Terms. Your notice must include your full name, account email, and an unambiguous statement that you opt out of arbitration. The opt-out applies only to you and must be sent personally, not in bulk or by an agent for multiple users.

Time limit and changes

To the fullest extent permitted by law, a claim must be filed within one year after it accrued or it is permanently barred. If Kaptori makes a material change to this arbitration agreement, we will provide at least 30 days’ notice and an opportunity to reject that change. A rejection affects only the changed arbitration terms and not the rest of these Terms.

If a court finally determines that applicable law prevents arbitration of a particular request for public injunctive relief, that request will be severed and decided by a court after all arbitrable claims are resolved. If the class-action waiver is finally found unenforceable as to a particular claim, that claim will proceed in court rather than class arbitration. Any nonarbitrable dispute will be brought exclusively in a court of competent jurisdiction in the United States, and each party consents to personal jurisdiction there, except where applicable law requires otherwise.

Coordinated filings

If 25 or more substantially similar arbitration demands are presented against the same party by or with the assistance of the same or coordinated counsel or organization, they will be treated as coordinated filings to the extent permitted by the administrator’s rules and Applicable Law. Counsel will confer in good faith on efficient procedures, which may include appointment of a process arbitrator, common discovery, staged bellwether cases, mediation, and grouped administrative scheduling. Each claimant retains an individual claim, and no arbitrator may resolve the claim of a person who is not a party to that arbitration. Limitation periods will be tolled for claims delayed by an agreed or ordered staging process.

18. General terms

Electronic communications. You consent to receive agreements, notices, disclosures, and other communications electronically, including by email, in-product notice, or website posting. You are responsible for keeping your contact information current.

Assignment. You may not assign or transfer these Terms or an account without our prior written consent. Kaptori may assign these Terms, in whole or part, in connection with an affiliate, financing, merger, acquisition, reorganization, sale of assets, or by operation of law.

Force majeure. Kaptori is not responsible for delay or failure caused by events beyond its reasonable control, including outages, network or provider failures, labor disputes, natural disasters, war, terrorism, civil unrest, epidemics, government action, and cyberattacks.

Severability; no waiver. If a provision is unenforceable, it will be enforced to the maximum extent permitted and the rest will remain effective, subject to the special rules in Section 17. A failure to enforce a provision is not a waiver.

Entire agreement. These Terms, the Privacy Policy, and applicable additional terms are the entire agreement about the Service and supersede prior or contemporaneous understandings about it. Headings are for convenience only. “Including” means “including without limitation.”

Applicable law. The Federal Arbitration Act governs Section 17. Other issues are governed by applicable U.S. federal and state law, without overriding nonwaivable rights. The Service is controlled from the United States.

No agency or fiduciary relationship. These Terms do not create an employment, partnership, joint venture, franchise, fiduciary, agency, or similar relationship. Neither party may bind the other except as expressly stated. Kaptori is not your publisher, librarian, adviser, agent, records custodian, or fiduciary.

No third-party beneficiaries. Except for Kaptori parties entitled to disclaimers, limitations, or indemnity, these Terms create no third-party beneficiary rights. Providers and licensors may enforce provisions protecting their services, materials, and rights where Applicable Law permits.

Notices. Notices to you may be sent to the Account email, displayed in the Service, or posted on the website when appropriate. They are effective when sent or posted, except where law requires a different rule. Formal notices to Kaptori must be sent to the address or email expressly identified for that type of notice and do not include social-media messages or ordinary support requests.

Interpretation and cumulative remedies. These Terms will not be construed against a party merely because that party drafted them. Rights and remedies are cumulative unless expressly exclusive. If Kaptori reasonably believes a violation threatens immediate or irreparable harm to security, intellectual property, privacy, availability, or another person, we may seek injunctive or equitable relief without limiting other remedies.

Language. The controlling language of these Terms is English. Any translation is provided only for convenience unless Applicable Law requires otherwise. Communications and proceedings relating to the U.S.-only Service will be conducted in English.

Government use. The Service is commercial computer software and commercial documentation developed exclusively at private expense. Any government use is limited to the rights customarily provided to the public under these Terms, except to the extent a written agreement signed by Kaptori states otherwise.

Export and sanctions. You may not export, re-export, transfer, access, or use the Service in violation of U.S. export-control or sanctions laws. You represent that you are not located in an embargoed territory, identified on a prohibited-party list, or acting for a prohibited person. This provision supplements the geographic restrictions in Section 2.

19. Contact

Questions, legal notices, and dispute notices may be sent to support@mail.kaptori.ai.